Privacy Policy

Last updated: May 16, 2026

1. Introduction

SchoolOps ("we", "our", or "us") operates the SchoolOps mobile application and web portal (the "Service"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

2. Information We Collect

Account information: Name, email address, and phone number when you register.
Student data: Student names, dates of birth, attendance records, and academic grades entered by school staff.
Device information: Device push notification tokens to deliver notifications to your device.
Usage data: App interactions to improve our Service.

3. How We Use Your Information

To provide and maintain the Service
To send push notifications about attendance, grades, and school announcements
To authenticate users and manage school access
To improve and personalise the user experience

4. Data Sharing

We do not sell, trade, or share your personal information with third parties except as required to operate the Service (e.g. Supabase for database hosting, Firebase for push notifications). All third-party providers are contractually bound to protect your data.

5. Data Security

We use industry-standard security measures including encryption at rest and in transit, row-level security policies, and role-based access controls to protect your data. Each school's data is stored in an isolated database schema.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us.

7. Children's Privacy

SchoolOps is intended for use by schools, parents, and guardians. Student data is entered by authorised school staff and is only accessible to the student's linked guardians and the school. We do not knowingly collect data directly from children under 13.

8. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the email below.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: support@schoolops.tech